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Resources about customer experience management, heat map, and session recording tools, used for improving and personalizing customer interaction and for gaining insight into how customers interact with websites (for example, by analyzing clicks/scrolls or recording visitor sessions).
Table of Contents:
Below we have compiled publicly available sources from around the world that present views on Customer Experience, Session Recording and Website Heat Map Tools.

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Perspectives on Customer Experience Session Recording and Website Heat Map Tools

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How To

Specific Technologies

Specific Environments

Services and Consultants

Heat Map Tools

Customer Experience Tools

Further Reading

  • ClickTale — Resources about ClickTale, a cloud-based digital customer experience and customer analytics platform providing an experience center, path analytics, conversion analytics, and more.
  • CrazyEgg — Resources about CrazyEgg,  an online application that provides visualization and tracking tools such as a heatmap, scroll map, overlay, and more.
  • HotJar — Resources about HotJar, an all-in-one analytics and feedback platform that provides heatmaps, visitor recordings, conversion funnels, form analytics, and more.
  • Inspectlet — Resources about Inspectlet, a platform including heatmap visualization, session recording, form analytics, and more.
  • Lucky Orange — Resources about Lucky Orange, a set of tools including dynamic heatmaps, live chat software, conversion funnels, and more.
  • Mouseflow — Resources about Mouseflow, a session replay and heatmap tool that shows how visitors click, move, scroll, browse, and pay attention on websites.
  • Seevolution — Resources about Seevolution, a real-time website analytics web service that shows a heatmap of a website, detailing visitor clicks, mouse moves, and scrolls.
  • SessionCam — Resources about SessionCam, a visual web analytics tool that allows recording and playing back any website activity whenever a visitor interacts with the site.

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